RETURN & REFUND POLICY

Nutraherbusa — A DBA of Guru Inc.
Last Updated: September 21, 2026

At Nutraherbusa, customer satisfaction is important to us. We offer a 30-Day No-Questions-Asked Return Policy for eligible unopened products, subject to the terms below.

30-Day Return Policy

Customers may request a return within 30 days of delivery.

For eligible returns, no explanation or reason for the return is required.

To qualify for a return:

• The product must be unopened and unused.

• Bottles, boxes, packages, and other containers must remain in their original condition.

• Any manufacturer safety seal or tamper-evident seal must remain intact.

• The return request must be made within 30 days of delivery.

Opened Products

For health, hygiene, safety, and product-integrity reasons, opened or used products cannot be returned or resold.

Products with a broken or removed safety seal, opened bottles, partially used products, or products otherwise altered after delivery are generally not eligible for return or refund, except where required by law or when the product was received damaged, defective, expired, or incorrect.

Important regulatory wording: We do not recommend stating that FDA guidelines specifically prohibit all returns of opened dietary supplements. Instead, Nutraherbusa maintains this policy for health, safety, tamper-evidence, quality-control, and product-integrity purposes.

Damaged, Defective, Expired or Incorrect Products

If you receive a product that is damaged, defective, expired, or different from what you ordered, please contact Nutraherbusa Customer Service promptly.

Please provide your:

Order Number + Product Name + Description of the Problem + Photographs, when applicable

We will review the issue and provide appropriate replacement, return, or refund instructions.

Refunds

Once an eligible return is received and inspected, the approved refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank, credit-card company, or payment provider.

Original shipping charges are generally non-refundable, except when required by law or when the return results from an error by Nutraherbusa.

Return Shipping

Unless the product was damaged, defective, expired, incorrectly shipped, or otherwise eligible for seller-paid return shipping, the customer is responsible for return shipping costs.

Shipping and handling charges may apply to returns where applicable.

Any applicable restocking fee will be disclosed before the return is completed.

Before Sending Your Return

Please contact Nutraherbusa before sending a return so we can provide the correct return instructions and help ensure your refund is processed properly.

Contacting us for return instructions does not change our 30-Day No-Questions-Asked policy for eligible unopened products.

Contact Us

Nutraherbusa
A DBA of Guru Inc.

4370 Lawrenceville Hwy
Lilburn, Georgia 30047
United States

Phone: +1 (872) 216-1566
Additional Phone: +1 (470) 969-3037
Email: info@nutraherbusa.com
Website: www.nutraherbusa.com

Business Hours: Monday–Friday, 10:00 AM–5:00 PM Eastern Time
Saturday & Sunday: Closed

FDA notice: *This statement has not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.
Homeopathy notice: *Claims are based on traditional homeopathic practice and have not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease.